FAQ: Retractable Screens

1. What are retractable screens?

Retractable screens are motorized screens made of a flexible and durable fabric. They can open and close as needed. These screens are attached to the exterior of your home to extend your living space by enclosing your deck, patio, or garage when you need a little privacy or insect and UV protection.

 2. Why should I choose Dreamscreens Canada Inc. for motorized retractable screens?

Dreamscreens Canada Inc. is fully committed to providing our customers with top-quality retractable screen doors for porches, decks, garages, and more. All of our products are made to order. Plus, we’re the only retractable screen provider that manufactures self-correcting motorized screens. Our products are designed and engineered to blend in seamlessly with the architectural design of your home.

3. How long do motorized retractable screens last?

As long as our motorized retractable screen systems are properly cleaned, maintained, and stored during the winter months, they should last for many years to come without any issue. Should you experience an issue with your screen, they can easily be repaired or replaced as needed.

4. Do screens doors have a warranty?

Yes, we do offer a limited lifetime warranty on all of the operational components of our motorized screen door products, including a five-year warranty on the motor, which is manufactured by Somfy. The motor is remote control operated and can last 20+ years in ideal conditions.

5. Can I enclose my porch with a retractable screen wall?

Absolutely. Our porch screen doors can be retrofitted for your existing outdoor space or customized to the specifications of a future construction. Simply let us know the dimensions, shape, and colour options you’re looking for and we’ll provide a quote for your stipulations.

6. What material are your screens made of?

Our retractable motorized screen systems are second to none. Made with an extrusion-coated polyester core yarn and featuring a biocide compound, they are up to 33% stronger than our competitors and 18% heavier. This also makes the fabric highly resistant to punctures and tears and resistant to mildew growth. Other screen manufactures tend to use a fabric that is made with dip-coated fibreglass, which makes the screens more prone to UV damage, breakage, and bleaching.

7. Where can I buy retractable screens doors?

You can purchase our exclusive custom-made retractable screens and porch doors directly from us. Feel free to book an appointment to visit our showroom in Oakville to view material samples and colour swatches, so that you can see and feel for yourself why Dreamscreens is one of the most renowned suppliers of made-to-order retractable screens in the country. Our onsite customer service team is available to help you find exactly what you’re looking for, answer your questions, and process transactions.

8. Can I choose the type of mesh I want for the retractable screen door?

Yes, you have the option of choosing the type of mesh you prefer for your retractable screen door. We have a variety of colour and material options in our Oakville showroom to satisfy the tastes and structural requirements of all of our customers.

9. How do I clean and maintain my screen?

Cleaning and maintaining your Dreamscreens retractable screen is easy and important for extending the lifecycle of the system. As with any material, dust particles and other debris can get trapped in the fabric over time. Gently wipe it down with a soft damp cloth on both sides to remove excess dirt, dust, and debris in hard-to-reach areas. During the winter months, you should keep the screen stored in the mechanism’s housing unit.

10. What colours are available for the screens?

Dreamscreens offers the following standard product colours: black, white, bronze, ivory, and sand. We do offer colour customizations, but these require a separate quote.

11. How do I fix my motorized retractable screen fabric comes out of the track?

There’s an easy fix for this. Simply raise the screen to the upper limit. As the screen is raised the tiny bristles in the mesh lock system will grab onto the screen and pull it back into the track. When you bring it down, the screen will be back in the tracks. This is one of the features that sets Dreamscreens apart from their competitors, with the only self-correcting screen in the industry.

Replacing the screening is easy thanks to our Windbar technology. Should the screening become damaged for any reason, you can simply replace a single panel of the screening on site without having to take the entire unit apart.

12. How long do retractable screens take to install?

Retractable screens are fairly easy to install and can add a lot of value to your home. When you purchase a retractable screen from Dreamscreens Canada, you can rest assured that we will handle the installation from start to finish. Installation can be done in a matter of a few hours.

Please feel free to contact us directly if you have any further questions.